Given the state of the world in the COVID-19 pandemic, more people than ever are in need of telehealth services. Integrative Touch (InTouch), a social profit organization, is dedicated to delivering integrative medicine to the underserved through innovative systems modeling. With the onset of the pandemic, InTouch naturally evolved its programming into the telehealth sector in response to community health needs.
Many patients, whether at home or in the hospital, are reporting feelings of anxiety and isolation. Research shows that social connection and interaction are an integral part of healing. Given this, InTouch created two telehealth programs that have been available to patients, their family members, and their healthcare providers for the last two years. At the center of the telehealth program design is a strong focus on the value of building positive relationships to support healing.
During the creation of these programs, InTouch has identified key approaches that support a positive telehealth patient experience. In this webinar, the speakers will focus on provider techniques that can have profound impact, patient empowerment strategies, and helpful administrative protocols. Topics to be shared include tools for connecting with patients, suggested technological solutions, concepts around integrative telehealth modeling, and tips for offering wellness education to patients and their families.
Upon completion of this session, participants will be able to: