Terrace International Distributors, Inc. (TIDhealth) is a nationally known distributor specializing in professional preventive health care products. The company was established in 1983 and was the first distributor to market directly to holistic health care professionals nationwide. Though now there are several companies in this sector of the industry, TIDhealth remains one of the largest distributors in the United States, in terms of the number of lines carried by a single supplier and currently carries over 100,000 items in stock servicing over 5,000 health professionals. In addition, TIDhealth services their customers with technical information, professional contacts and assistance in product selection.

Terrace International Distributors, Inc. (TIDhealth) is a nationally known distributor specializing in professional preventive health care products. The company was established in 1983 and was the first distributor to market directly to holistic health care professionals nationwide. Though now there are several companies in this sector of the industry, TIDhealth remains one of the largest distributors in the United States, in terms of the number of lines carried by a single supplier and currently carries over 100,000 items in stock servicing over 5,000 health professionals. In addition, TIDhealth services their customers with technical information, professional contacts and assistance in product selection.

TIDhealth has distribution agreements with over 130 preventive health care manufacturers worldwide to market and distribute their products. As a result, TIDhealth provides a center for distribution where health professionals can obtain the products and information they require from a sole unbiased source. These products include vitamins, supplements and healing devices. To be able to control such levels of inventory and to obtain average turn-around times of less than one month with most units stocked, TIDhealth relies heavily on computer automation. The original software was developed initially in 1985 and has been updated and enhanced continually over the years as technology advanced. TIDhealth was using the JIT method of inventory control management in 1985, 3 years before it was considered “in vogue” and marketed heavily by the likes of IBM. In 2005 TIDhealth transitioned to SAP software which greatly enhanced its communications via the Internet and now utilizes one of the most sophisticated inventory management systems currently available. The end result dramatically reduces excessive inventory quantities ensuring faster turnover of products and timely updates to internet sites.

Sourcing and selecting the finest quality products from all over the world has become TIDhealth’s trademark. In procuring these products, TIDhealth has established affiliations with many of the highest respected companies worldwide. These companies include, but are not limited to Aboca (Italy), Arbor Int’l (China), Avemar (Hungary), BioNorica (Germany), Efamol (England), Essential Formulas (Japan), Heel (Germany), Honso (China), Madaus Schwabe (Germany), Mucos (Germany), Nordic Naturals (Scandinavia), Rousell (Canada), Wakunaga (Japan) and many United States companies including Allergy Research, American Biologics, American Biosciences, Designs for Health, Doctors For Nutrition, Douglas Laboratories, Emerita, Gaia Herbs, Metabolic Maintenance, Metagenics, Montiff, Ness Enzymes, Nordic Naturals, Perque, Pure Encapsulations, Theramedix, Vital Nutrients, Vitanica and many more. All are leaders in their elected areas of expertise. By combining the strengths of all these entities from around the world, TIDhealth is able to provide a unique service to health professionals.

TIDhealth has been operating a privately held “C” corporation since the business began in February 1983. Dr. Bruce Halstead, a holistic M.D. who at the time maintained a 20,000 sq. ft. clinic for Alternative medicine and was intending to open a number of “cloned” clinics throughout the US. Dr. Halstead’s son-in-law, Robert Schwindt incorporated TIDhealth in February 1983 to manage the purchasing of supplements Dr. Halstead’s clinic. Robb Howard arrived from Australia to extend his experience in the industry and fortuitously met with Dr. Halstead in Hawaii whilst attending NWAMP meeting. Upon further meetings with Robert Schwindt, a business plan was established to approach holistic doctors around the country to offer assistance in their practice’s similar to Dr. Halstead’s. Thus, the concept of TIDhealth was formed.

Robb Howard and Robert Schwindt commenced operations in a 175 sq. ft. room in the rear of Dr. Halstead’s building in Colton, California. After one year of operation, TIDhealth moved to a larger facility at 838 Via Lata Drive, Suite G, Colton, California, where, the company leased a 1,400 sq. ft. building. In June of 1986 the business relocated to 41118 Valley of the Falls Drive, Forest Falls, California where it leased a 1,163 sq. ft. building and was operated by 3 full time and 3 part time employees. In December 1986, Robb Howard purchased Robert Schwindt’s interest in the business and as a result, Robb Howard became the sole owner of Terrace International Distributors, Inc. In June 1993, to accommodate the growing business, the company relocated to 41303 Valley of the Falls Drive, Forest Falls, California where they leased a 2,700 sq. ft. building. With sales continuing to increase in November 1996 TIDhealth moved to a 6,000 sq. ft facility at 2015 W. Park Ave, Redlands then in 1999 added an additional 3,000 sq. ft. The final expansion at this location occurred in 2002 to encompass a total of 12,000 sq. ft.

In January of 2007 with a staff of 35 employees TIDhealth moved to its current location at 335 Iowa Street in Redlands, a new 26,000 sq. ft. state–of-the art facility which includes walk in refrigeration for heat sensitive items, quadrupling the pick and pack area and doubling the CSR and training areas. This expansion has opened the doors to opportunities that could not be supported in the previous facility.

 INDUSTRY PIONEERS 

TIDhealth has set the standard through the last twenty five years with numerous innovative introductions. In 1983 TIDhealth created One-Stop-Shopping to Healthcare Professionals and in 1984 the first Company Comparison Guide for Practitioners was created, which grew over the years to a publication of more than 800 pages. In 1988 TIDhealth further raised the standard of excellence by offering 2nd Day Air shipping as a standard service to the Healthcare Professional. In 1995 a unique Telepharmacy service, fulfilling patient’s needs directly on behalf of their doctors was unveiled. 1999 saw the introduction of the first web site to healthcare industry offering multiple companies with specific details on over 2000 items.

In September of 2000 TIDhealth introduced the first CD-Rom edition of our Company Comparison Guide containing over 1000 pages of detailed information on over 100 suppliers. In October, 2003 TIDhealth gave their first “Webinar Wednesdays”, an innovative collaboration of the Internet and Telecommunications bring interactive educational meetings directly to the desktop via phone and computer. 2007 saw the introduction of TIDhealthRx.com, the first site offered at no cost to the Healthcare Professional to highlight their practice and provide a valuable resource for their patients. In 2008 TIDhealth released the first complete Catalog on CD-Rom providing details on over 140 companies and 7,000 skews.